Supported Browsers
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Browser Support

CommonSpot’s content management interface is entirely browser-based; there is no need to install or maintain client software. Pages are viewable from most standard browsers including Chrome, Safari, Microsoft Internet Explorer, and Mozilla-based browsers.

You must use one a supported Web browsers to author in CommonSpot. For the most up-to-date requirements, see:

Authoring and approval functionality is nearly identical across the browsers. There are differences that affect usage of the CommonSpot rich text editor (RTE):  For security reasons, both Mozilla-based browsers and Chrome disallow cut, copy, and paste operations unless you first configure the browser to explicitly grant access to the clipboard. 

You can easily install add-ins to support clipboard functions in both browsers:

Chrome users are automatically prompted to download and install on the PaperThin helper on first use, and clipboard functions are active after browser restart. To avoid the interruption this may cause, contributors using Chrome should create a sample instance of cut-and-paste in the RTE to invoke the download in advance of using the clipboard for actual content creation and modification.

For Firefox the same recommendations apply: See and support information at

Safari restricts cut-and-paste to right-click operations, affecting the RTE toolbar and keyboard shortcuts.

For more information, see the Clipboard Operations.



Related Links

You can download PDF versions of the Content Contributor's, Administrator's, and Elements Reference documents from the support section of (requires login).

For technical support: